Avoiding Scams When Enrolling in ACA Health Insurance

Enrolling in health insurance through the Affordable Care Act (ACA) can be confusing, and it’s important to be aware of potential scams. One common scam is for websites that look like the official ACA website, HealthCare.gov, but are actually fraudulent. These websites may ask for your credit card information or other personal information, and they may even enroll you in a plan without your consent.

How to Avoid Enrolling Scams:

Only use the official ACA website, HealthCare.gov. Do not click on links from third-party websites or emails, and do not provide your personal information to any website that is not HealthCare.gov.
Be cautious of websites that claim to offer “free” or “low-cost” ACA health insurance. There is no such thing as free ACA coverage, and any website that makes this claim is likely a scam.
Be aware of phishing emails that appear to come from HealthCare.gov. Phishing emails often contain links to fraudulent websites that look like the official ACA website. Do not click on any links or provide any personal information in response to a phishing email.
Only provide your personal information to licensed insurance agents. If you are not comfortable enrolling in ACA health insurance on your own, you can contact a licensed insurance agent who can help you find a plan that meets your needs.

What to Do If You Think You’ve Been Scammed:

Contact your credit card company or bank immediately. If you have provided your credit card information to a fraudulent website, you should contact your credit card company or bank immediately to report the fraud and cancel your card.
Contact the Federal Trade Commission (FTC). The FTC is responsible for investigating and prosecuting scams. You can report a scam to the FTC at https://www.ftc.gov/report-fraud.
File a complaint with the Better Business Bureau (BBB). The BBB can help you resolve disputes with businesses and report scams to law enforcement. You can file a complaint with the BBB at https://www.bbb.org/file-a-complaint.

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